To climb steep hills requires slow pace at first...

In Shakespeare's time, teeth were kept clean (and made enamel-free...) with a mixture of pumice stone, brick and coral. Usually, extracted teeth were replaced with those from another person needing the money. He or she could loose many teeth before the one that fitted the patient's mouth was found...

Although times (and dentistry) have changed, for many people dental treatment abroad is a very steep hill. People simply hate the idea of visiting a dentist, especially if they have to fly to an unknown Eastern-European country. Very often, they do not have a friend or partner to accompany them, and the thought of spending a week or a fortnight at the Black Sea Coast frightens them to death.

I walk with them at a very slow pace and try to help them overcome their fears. Not with smooth sales talk, but with sincere phone calls and e-mails, exploring and slowly cultivating all problem areas.

The standard line 'Any questions, please ask' in my e-mails really means: 'Please keep asking until you are satisfied with the answer.'